Click & Collect - Your Time, Your Way!

Discover the Convenience of Click & Collect at Mole Valley Farmers.

We're excited to introduce our Click & Collect service, designed to make your shopping experience smoother than ever. We understand that your time is valuable, and we're committed to providing you with convenient shopping solutions.

It's simple. You find what you need, we hold it for you, and you pick it up when it suits you. No more worrying about items being out of stock or waiting for deliveries.

Why Choose Click & Collect?

Trial Convenience: Be among the first to experience our new service at our South Molton.

Save Time: Skip the queues and get in and out quickly.

Check Stock Instantly: Know exactly what's available at your local store.

Local Support: Support your local Mole Valley Farmers store.

Provide Feedback: Help us improve our service for everyone.

...

What Store Shall we launch next?

As we expand your roll out of Click & Collect, which store would you like to see offering the service?

Trial Launch - South West Stores

Please note that our Click & Collect service is currently in a trial phase.

LIVE STORES - We are now live across the entire South West from Penzance Cornwall to Frome in Somerset.

We appreciate your patience and understanding as we refine and improve this service. Your feedback during this trial period is invaluable in helping us provide the best possible experience for all our customers.

Thank you for being a part of this exciting journey with us.

Your Guide to Effortless Click & Collect

It's simple. You find what you need, we hold it for you, and you pick it up when it suits you. No more worrying about items being out of stock or waiting for deliveries.

Find, Check & Add

Find the product you are looking for, check stock availability at South Molton, then add to basket.

Preview & Select

Preview your basket, check stock levels then select the Click & Collect option.

Select & Pay

Confirm your chosen store (South Molton), then order and pay to complete your order.

Collect Notification & Visit

Wait for your 'Ready to Collect' email or SMS confirmation then visit your local store.

Your Click & Collect Questions Answered

When will my order be ready?

If the item/s you have ordered are available in your selected store, you will be able to collect on the same day when ordered before 3pm. Please wait for your confirmation email and text before travelling to collect your order.

What information do I need to bring to collect my order?

A copy of the order confirmation is required at the time of collection.

Where do I go when I get to the store?

When you receive your email and text confirmation you will be provided with a collection point. On arrival at a store, please check in at the collection point where a member of the Mole team will meet you and collect your order for you. Please have your order number ready and remember to wait for your email and text before travelling to store.

How long will you keep my order for?

We keep all orders in store for 7 days. We will send you a final email and text reminder to collect your order before the 7 days. However, if you cannot pick up your order within 7 days your order will be refunded and returned to stock.

What do I do if I want to cancel my order?

To cancel your order all you need to do is contact our customer services team, you will find contact details in your confirmation email. The customer service team will cancel your order and process your refund.

Can I order items for collection and delivery in the same order?

No, unfortunately not. You will need to process an order for items you wish to collect in-store separately from delivery to home.