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Contact Us FAQs

Need to get in touch with Mole Online? This category page provides quick and easy access to frequently asked questions about contacting our team. Find answers to common queries regarding the best way to reach us, whether it's about order enquiries, product information, technical support, or general questions about our services. We've compiled a comprehensive list of FAQs to ensure you can find the information you need quickly and efficiently.

Here, you'll find details about our various contact methods, including email, phone, and postal address. We also address questions about response times, who to contact for specific issues, and how to provide feedback. Our goal is to make contacting Mole Online as seamless as possible, so explore the FAQs below to find the answers you're looking for.


Latest FAQs

What's the best way to call customer services?
For website related enquiries please call us on 01769 576419. For general customer service enquires please call us on 01769 576415.
What is the best way to email customer services?
If you wish to email our Website Customer Services team, please use the contact form available on our Contact Us page.
What is your contract address?
You can write to us at Mole Valley Farmers Ltd, Exmoor House, Lime Way, Pathfields Business Park, South Molton, Devon, EX36 3LH.
Where can I find further contact information?
For head office or other service enquiries, please visit our contact page and review the various enquiry or helpline options across Mole Valley Farmers.
Do you have an online chat facility?
We currently have a dedicated WhatsApp chat facility, available to access through our contact us page and on specific product pages.
Please, mind that only logged in users can submit questions