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Country Membership FAQs

This category addresses frequently asked questions related to becoming a Country Member with Mole. Here, you'll find answers to common queries about eligibility, the application process and membership benefits. Whether you're curious about the requirements for joining or simply want to know how to manage your existing membership, this section will guide you through the details.

We understand that navigating the process of becoming a Country Member can sometimes be confusing. That's why we've compiled a comprehensive list of frequently asked questions to address your concerns. You'll find clear and concise information to help you make informed decisions. Browse the topics below to find the answers you need, and if you can't find what you're looking for, don't hesitate to contact our dedicated support team.

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Introducing Country Membership

Discover our new Country Membership, with our new rewards points programme, exclusive members offers, monthly newsletter and more. 

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From as little as £10 a year you can joing our country membership scheme. One, two and five year memebship signups are available. Purchase online today...

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Country Membership Terms & Conditions

This policy outlines our the terms and conditions of our country membership, earning reward points, redeeming points and renewals plus more.

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Latest Membership FAQs

What is Country Membership?
Country Membership is a loyalty program offered by Mole Valley Farmers.
How does Country Membership work?
As a Country Member, you earn Reward Points on qualifying purchases. For every £1 you spend, you earn 2 Reward Points.
What are the benefits of Country Membership?
In addition to earning Reward Points, Country Members enjoy a range of exclusive benefits
What happens if my points don't seem like a whole number (e.g., 52.30 points)?
Only whole numbers of points can be redeemed.
Is there a cost to join Country Membership?
You can sign up to Country Membership for £10 for one year, £18 for two years or £40 for five years.
How do I earn Country Membership Reward Points?
You earn 2 points for every £1 spent in-store, online (moleonline.com) on qualifying purchases.
How long do my points stay valid?
Points are valid for 18 months from the date they are issued. After 18 months, any unused points will expire.
What else do I get with Country Membership besides points?
You also receive exclusive member offers and discounts, a digital newsletter, competitive heating and farm fuel pricing and more.
Do you issue country members with membership cards?
We do not issue country members with membership cards, however you can access your membership account online once activated by our membership team.
Please, mind that only logged in users can submit questions