My Account FAQs
Managing your Mole Online account is simple and convenient. This section provides frequently asked questions (FAQs) to guide you through every aspect of your account, from initial registration to managing your personal details and order history. Whether you're having trouble logging in, need to update your address, or want to understand how to track your recent purchases, you'll find the answers you need right here.
Explore the topics below for detailed instructions, helpful tips, and troubleshooting advice. We're constantly updating our resources, so if you don't find the answer you're looking for, please don't hesitate to contact our customer support team for further assistance.
Latest FAQs
I forgot my password or registered email, what should I do?
If you've forgotten your password or registered email address, don't worry! You can easily reset your password. Simply go to our "Forgot You Password" page and enter the email address associated with your account.
What are the advantages of having an MoleOnline.com account?
Mole Valley Farmers offers a range of benefits with an account including review your order history, manage your preferences, personal infomration and more.
How do I create an account?
You can create an account during the checkout process or visit the Account Login page via the link in our header.
Can I share an account with other users?
For security reasons, each Mole Valley Farmers account is unique to an individual customer.
How do I manage my marketing preferences?
Vsit the "Newsletter Subscription" section of your account and choose whether you want to receive our newletter subscription.
How do I manage my cookie preferences?
You can control your cookie preferences by visiting the "Cookie Policy" and change your consent or withdraw your consent by clicking the relevant links.
How do I delete my account?
Visit the privacy setting in your account, select the delete accoutn option, submit your current password and click agree to submit your request.
Please, mind that only logged in users can submit questions
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