Dear Customer, Click here to view our latest Covid 19 information page, for any queries please call Sales and General Enquires on 01769 576415.
If you had an account on our old website you will shortly receive a security email which will enable you to set up your account on this new website.
Please note our website click and collect service is temporarily unavailable.

Restricted Goods

Restricted Goods

Due to legislation, regulation, traceability, or industry “Best Practice” guidelines, we may be unable to exchange or refund certain types of product purchased from our retail stores.

The list below details product types where restrictions may apply, but is neither exclusive nor exhaustive:

  • Animal Medicines – General & Vaccines
  • Agrochemicals – Herbicides, Pesticides & Fungicides
  • Underwear
  • Frozen, Refrigerated, or Temperature Sensitive products
  • Animal Feeds – Products fed to animals that may be destined for the human food chain
  • Equestrian Safetywear – Riding Hats, Body Protectors


Any queries regarding Restricted Items should be addressed to a member of the store Management Team, or to Customer Services at customer.services@molevalleyfarmers.com

Please, mind that only logged in users can submit questions