We would like to reassure all customers that as an essential retailer our stores are open.
For our COVID-19 information page please click here. For Sales and General enquiries or Call and Collect please call 01769 576415.

Returns and Exchanges in store

We will gladly exchange or refund saleable goods within 28 days of purchase when proof of purchase is provided.

Saleable goods returned without proof of purchase may be exchanged at management discretion for other goods to the value of the current selling price.

This policy is offered in addition to, and does not affect, your statutory rights.

Please note that restrictions to exchange or refund do apply to certain products. A list of restricted products, or a copy of our Terms and Conditions of Sale can be downloaded here or can be obtained by asking in-store or by emailing your enquiry to [email protected]

Please, mind that only logged in users can submit questions