Terms & Conditions

This section of our Help Center provides essential information regarding the terms and conditions that govern your interactions with Mole Online. Understanding these terms is crucial for a smooth and enjoyable experience while using our website and services.

Here, you'll find a collection of important policies, including our Terms & Conditions of Sale, outlining the rules and regulations for purchasing products from Mole Online. You can also access our Website Terms and Conditions, which describe the acceptable use of our website and the rights and responsibilities of both you and Mole Online.

For our valued suppliers, we have included our Supplier Terms and Conditions of Supply, detailing the expectations and agreements for business partnerships. Finally, if you're interested in participating in any of our exciting competitions or prize draws, you can find the relevant terms and conditions here to ensure fair play and transparent processes.

We encourage you to carefully review these terms and conditions to ensure you understand your rights and obligations. If you have any questions or require further clarification, please don't hesitate to contact our customer support team. We are always happy to assist you.

Additional Information

If you are looking for a specific policy or further regulatory information please see the below links.


Our Full Terms & Conditions

Terms and Conditions of Sale
Important information regarding your pruchase from Mole Valley Farmers. Understand our terms of sale, including payment, returns, pricing and more. Read before you buy.
Website Terms & Conditions
Here is a full break down of our Website Terms & Conditions
Supplier Terms & Conditions of Supply
These terms and conditions govern the supply of goods and services by you, the Supplier, to Mole Valley Farmers.
Country Membership Terms & Conditions
1. General The Country Membership scheme can only be used in conjunction with a valid Country Membership account.   The Country Membership scheme operates across Mole Valley Farmers (MVF), Mole Country Stores and Mole Farm Direct...
Farmer Shareholder Points Terms & Conditions
1. General terms and conditions Annual review - The terms and conditions of the FSH reward points scheme will be subject to annual review and confirmation.  MVF reserves the right to withdraw the scheme at any point in time. &...
Competitions & Prizes Draws Terms & Conditions
Here is a list of our general competition and prize draw terms and conditions
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